Your Order
We serve only bonafide interior design businesses. If you need a catalog and/or price list, drop us a note with your request. We automatically mail new price lists to all who have done business with us in the past year. Our prices are normally good for the calendar year, but we reserve the right to adjust them, as necessary, without notice.
We always mail an acknowledgement of your order stating all measurements, projected shipping date and price.
Measurements
All mattresses are not “standard” size and thereis no “standard” distance from the top of the bed to the floor.
In order for your custom spread to fit we must have three measurements: Width – Length – and Drop in inches. If these measurements do not accompany your order, we cannot process it.
Your Fabric
We recommend your fabric be sent rolled on a tube to avoid wrinkling. A labor charge of $15.00 (min.) is made for ironing out wrinkles. We will not be responsible for unused fabric unless you specify its return on your order. We have to assume fabric sent to us for processing is free from objectionable imperfections. We will not be responsible for flaws in your fabric. We do examine your fabric as closely as possible while cutting and sewing, but will not guarantee flaws will be detected. If an imperfection is found, work is stopped and your order put aside while you are contacted and an answer is received. If we are directed to proceed, using the flaw, the order is rescheduled as of the date we receive your approval. If we are directed to return it to you or your supplier, you will be charged inspection and handling fees ($15.00 min.) as well as the transportation costs. Close inspection of fabric prior to sending it will save you time and money. If your fabric has acceptable flaws, note and mark them and we will try to work around them.
When ordering fabric to be drop shipped to us from your supplier, make a firm request that close inspection must be made of the cut prior to shipping to Smithson.
Batting
Our batting is white 100% polyester fiber which is bonded to provide the most puff for a given weight. The resin bonding also prevents migration of the fiber through most fabrics. The normal thickness weighs 6 ounces per square yard, or 3 ounces per square yard at no charge. A heavier 10-ounce per square yard batting is standard in comforters and offered as an extra cost item in all quilting except the 1800 Series quilting designs. When fabric is quilted for use as upholstery, a slightly different batt is used. See “UPHOLSTERY” below.
Thread
Matching thread is used on all hand-guided quilting unless otherwise specified. Since multi-needle machines use many needles, several hours are required to change thread color. For this reason a clear nylon monofilament thread is used which blends with any color. Spun nylon thread is used as a bobbin thread on all quilting.
Lining
Our standard lining is 40% cotton / 60% polyester twill. We also stock white and ivory sateens at extra cost. We make every effort to keep the lining side of your quilting wrinkle-free.
Upholstery
Specify when a fabric is to be used for upholstery and we will use 6 ounce per square yard polyester batting with a thin layer of polyfoam on top to increase the puff and improve the wearing qualities. A nonwoven polyester lining is used for the same purpose.
It is to your advantage to have your upholsterer cut your fabric prior to sending to us for quilting. This prevents wasting of quilted material. Just be sure that he allows an extra 10% in length and width on all pieces. Quilted fabrics should not be stretched too tightly when applied to furniture since this causes much of the puff to be lost.
The batting used for upholstery cannot be used on the multi-needle machines and for this reason we do not recommend multi-needle quilting for upholstery use, also monofilament will ravel when cut.